Legal notice

Stamex legal notice

Introduction

In order to provide the services we offer on the stamex.be website, we need to collect personal data about you. By submitting a request via our contact form, you explicitly agree that Stamex may process your data as described in this policy. This policy describes the information we collect and what we do with it. We undertake not to sell, rent or exchange your personal data with any other organization. This is an important document on privacy and the protection of your personal data that you should read carefully, as it applies to the entire Stamex information website.

Questions?

For any comments or questions regarding this privacy policy or your personal data, contact us at or by post:

1, Rue de la Nouvelle Usine
6200 Châtelineau, Belgium

Changes to this privacy policy:

Stamex reserves the right to make changes to this privacy policy by making a new version available on the website. This new version takes effect immediately. Each time you use the Stamex website, you are subject to this privacy policy as it may have been amended. Stamex therefore encourages you to consult this page regularly to keep informed of any changes.

Third-party sites:

This privacy policy applies only to information collected by the www.stamex.be website. The website may contain links to other external sites. However, Stamex cannot guarantee that these websites apply a privacy policy that complies with the Law of 8 December 1992 on the protection of privacy with regard to the processing of personal data. You are therefore invited to read the privacy policies of the websites you visit before providing them with your personal data.

Use of the data collected:

By submitting a request for information, you agree that we may use your personal information to:

•Verify your identity.
•Manage risks or detect, prevent and/or remedy fraud or other potentially illegal or prohibited activities.
•Detect, prevent or remedy breaches of applicable regulations or terms of use.
•Measure the site’s performance and improve its content and presentation.
•Manage and protect our IT infrastructure.
•Respond to your requests submitted via our contact form, by phone or by email.

Purposes of data collection:

Stamex collects and manages the data of website visitors and users in order to manage and provide the services offered on its website, improve its website, enhance the services offered and compile statistics. The information you provide may be used to contact you if necessary and to keep you informed of new website features. This information may be used to offer you products and services that may be of interest to you, unless you formally inform us that you do not wish to be informed about these products and services.

Processing of personal data:

The data you provide is used to inform you about our products and services. It is stored in the Stamex database. In accordance with the Privacy Act (of 8/12/92, as amended by the Act of 11/12/98), you have a right of access to and rectification of your data with respect to the data controller, namely Stamex. In addition, you have the right to object at any time, free of charge, to the use of your data for direct marketing purposes. When entering your personal data on this site, you may explicitly exercise this right to object by sending an email to .

Sharing of information with third parties (service providers related to the operation of the website):

Stamex works with third-party service providers who perform important functions such as web development, website maintenance and website hosting. We share user data with them so that they can provide us with their services.

• Infobema for website maintenance and management.

• OVH for website and database hosting.

How long is your data kept?

Your data will be kept until you request its deletion. This deletion request can be sent by email to or by phone at +32(0) 71 82 07 60

Information security:

Stamex is committed to processing your personal information in accordance with the strictest information security standards. We use IT security systems such as firewalls, antivirus software and data encryption via an SSL certificate enabled on our website, we control access to our files, and we only authorize access to personal information to employees who need it to perform their duties (processing your requests via our contact form, customer follow-up, etc.). Given the inherent characteristics of the Internet, however, we cannot guarantee the perfect security of information exchanged over this network. We strive to protect your data, but we cannot guarantee the absolute security of information transmitted to the Site. You agree that you transmit your data at your own risk. We cannot be held responsible for any failure to comply with the privacy settings or security measures in place on the site. As such, you agree that the security of your information is also your responsibility.

Your rights -> access to your information and changes:

You can decide to delete or modify your data held by www.stamex.be by sending us your request by email to , by phone at +32(0) 71 82 07 60 or via the contact form on our website. In accordance with the applicable regulations on the protection of personal data, in particular European Regulation 2016/679 on data protection (the “GDPR”) and the Law of 6 January 1978 No. 78-17 known as “Informatique et Libertés” and its amendments, you have a right of access to and rectification of your data. We have a maximum of one month to respond to any request relating to the exercise of your rights. By using the services of the www.stamex.be website, you accept this Privacy Policy and consent to Stamex collecting and using your data in accordance with the provisions of this Policy. If you do not agree with this privacy policy, please do not use our website.

Quote request for: Legal notice
Request information about specific equipment
Quote request for professional air conditioning
Quote request for chillers
Quote request for split, multi-split and VRF air conditioning
Quote request for professional and industrial heating